Decanting tenants a fantastic method guide


Whenever a recent disaster occurred, a top Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the many displaced tenants within the impacted area. The Housing Association required an unexpected emergency housing solution to the team that may provide:

• 24/7/365 access to comfortable, lasting accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations from the impacted areas additionally,

to make sure costs were managed effectively, the corporation required a remedy that included consolidated, centralised billing. Previously, team members were negotiating lease terms and signing agreements without company authorisation. This triggered higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and the client.


The Housing Association required to secure an extensive emergency housing solution that would reduce costs and streamline the billing process therefore the CATS team could focus on meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes plus much more, was able to supply the Housing Association CATS teams with furnished apartments to have an extended stay over Thirty days. This solution offered many perks, including:

• Major cost benefits

By consolidating all disaster-related employee costs, using furnished apartments as opposed to hotels, and identifying convenient options in the specific location, the customer was able to reduce staff overtime previously used on invoicing and processing, eliminate short-term stay hotel taxes and worked with Jigsaw to barter exceptional leasing terms for (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the customer to improve operating efficiencies by offering one particular source for all those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an urgent situation housing solution for a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger apartments, full-size kitchens and separate areas. This solution allowed the client’s employees to target less for the stress and inconveniences associated with getting away from home for lengthy intervals plus much more on fulfilling the displaced tenant’s needs.

• Enhanced usage of details

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw could help the client save lots of time, money and resources. Therefore, the Housing Association possessed a savings in excess of 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each and every apartment. To learn more about this case study or how Jigsaw can function together with you use a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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