Decanting tenants a fantastic practice guide


Whenever a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could support the great number of displaced tenants inside the impacted area. The Housing Association required an urgent situation housing solution for that team that could provide:

• 24/7/365 usage of comfortable, lasting accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations inside the affected regions additionally,

to be sure costs were managed effectively, the business required a solution that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and the client.


The Housing Association needed to secure an all-inclusive emergency housing solution that will reduce costs and streamline the billing process so the CATS team could target meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus more, might give you the Housing Association CATS teams with furnished apartments to have an extended stay over Thirty days. This solution offered several advantages, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to hotel rooms, and identifying convenient options within a specific location, the client might reduce staff overtime previously allocated to invoicing and processing, eliminate short-run stay hotel taxes and worked Jigsaw to barter exceptional leasing terms for (8 week) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed the customer to further improve operating efficiencies by providing a single source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing a crisis housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger living spaces, full-size kitchens and separate areas. This solution allowed the client’s employees to focus less on the stress and inconveniences linked to being away from home for too long durations plus more on fulfilling the displaced tenant’s needs.

• Enhanced access to information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw was able to assist the client save a lot of time, money and resources. Therefore, the Housing Association possessed a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each apartment. To explore it study or how Jigsaw can function along to give a temporary housing solution to your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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