Tip 1
Have a look at accreditations
For a water treatment company, the LCA certificate could be the something you wish to be receiving from the post come the end of August. And it’s not easy to acquire! From the individual who was required to make an application for the re-registration, it’s stressful. Following your efforts involved in putting everything together, there are the weeks of panic between sending out the re-registration documents and obtaining the certificate. The accrediting company needs evidence you’re doing everything you say you are, every member are certain to get audited – generally every several years (so you really can’t ensure it is all up!).
Tip 2
Test their technical knowledge!
The truth that the business you may be paying must know their stuff may appear just like an obvious point to make, but how often can you just trust that your suppliers determine what they actually do without testing them into it? I’d personally strongly suggest quizzing your water treatment supplier on his or her knowledge – legionella control is the law and you have to know you’re obtaining the best.
Obviously how you test them out is determined by the extent of your personal knowledge. You simply can’t question them an issue you do not understand yourself! A little bit of investigations and relating it to your equipment or perhaps a problem on your own site ought to be sufficient.
Tip 3
Money isn’t everything
Everyone knows that attempting to a low cost is standard when working for service repair shop and no exception at B & V. However, it’s almost always genuine that the most affordable costs are never the most effective.
Water treatment is a legitimate requirement. In case you have a Legionella outbreak on the site you will end up to blame for any repercussions. It’s one of those sad facts of life. So why pay the minimum simple to stay, and everybody else, safe? With budget prices comes budget service that is certainly something CAN’T afford.
One other point to make about this subject is a that pertains to any service you happen to be buying… hidden costs. This is one way companies who charge what definitely seems to be a ‘too best to be true’ rate make their cash. Because, much like the saying, whether or not this seems too best to be true, it usually is.
Tip 4
Testimonials and references are everything!
It is not what companies say about themselves that matter, it’s any alternative people say on them.
Ask a potential water treatment supplier for two main or 3 testimonials or references. Contact these people – if they like the company enough to offer a testimonial or accept work as a referee they don’t mind you calling them to check. Inquire further questions and discover what water treatment was completed on site. If the water treatment company wants your company, they will present you with info of web sites the place that the work was similar to how it’s is going to be on yours. Bingo – you’ve eliminated any made-up testimonials and got a fantastic comprehension of how a company works and appears after their potential customers.
Tip 5
Keep in mind that it is a personal site!
Remember that whenever you use a water treatment company to operate in your site, you happen to be employing them to look after your equipment. If they put the wrong corrosion inhibitor in, say, your cooling tower, You’re individual who covers a new one if it all bad happens.
For that reason, there are 2 what you require to recollect:
1) It is your site and so your rules. Be sure to use a water treatment company to know and respects this as they’ll respect your equipment too. A great relationship means less mistakes.
2) This point follows on in the last. It’s site – should you be unsure about anything at any point, ask. Should you not feel as if they’re doing the most effective for your site, or making mistakes, use another person.
A lot of people contain the “too much effort” attitude with regards to changing supplier. But, if you need the slightest doubt that the current supplier isn’t doing the job properly, you’re throwing your cash away. In the end, would you use a staff member investing in half the mandatory quantity of effort, you aren’t letting you know exactly what they certainly and why once you ask.
Tip 6
If you are a ‘complicated customer’
No two sites are identical when it comes to treating water, but generally most sites have the standard cooling towers/boilers/closed systems situation. You will find, however, people available who are required what we in the market love to call ‘specialist applications’.
Now i am writing about the assumption that you know if you’re a ‘specialist application’ site or otherwise not, but realizing that its not all water treatment organizations are as communicative as everyone would love, I’ll explain briefly:
‘Specialist application’ describes sites that have questionable boilers, large cooling towers, reverse osmosis plants or something as equally ‘complicated’.
The majority of water treatment companies simply do not have the in depth knowledge or specialist products necessary to manage your requirements. Be sure you discover just what your potential supplier intends to do as well as what treatment regime they will use. Then get a second opinion from another water treatment company.
References come into play again here. Request info of one other site where they’ve got treated precisely the same equipment as they will likely be treating on yours. Use a business with previous experience – it isn’t worth a chance to be a ‘trial’ site.
Tip 7
Added value
An excellent water treatment company will usually present you with ways of spending less on site (another excuse why the cheapest original quote isn’t always the most effective). There are so many strategies to reducing costs that the water treatment supplier should inform you of.
Obviously every website is different therefore we couldn’t tell you what can necessarily work for you, however some instances of means of cutting costs are the subsequent:
1) Running your cooling tower or boiler on the optimum cycles of concentration (this will likely save water AND chemical usage) OR
2) Ensuring the boiler hotwell is running on the optimum temperature (that will minimize chemical usage).
It’s as simple as that! Look at this when you are examining a proposal from your water treatment company.
Tip 8
Innovation
Worthwhile clients are constantly researching new strategies to making things much easier. It’s not different in water treatment industry. There are several things available which can be making water treatment more automatic, and sites adhering to legislation.
It’s worth asking a possible water treatment company when they have been any ‘non-traditional’ services available – although you may have zero intention of with them. It is because? Companies who are looking to last will invariably look ahead. You won’t want to find out you are always using the traditional temperature check method while all your competitors are time savings and funds using new and innovative ways!
Tip 9
Think of risk assessments
If the water treatment risk assessment accomplished in your site is wrong, all of the water treatment accomplished after that will probably be also. Well, for an additional two years no less than. If the same company perform review? It’s going to be wrong to the a couple of years and then too.
Always ask to view an example risk assessment. Generally, the harder detailed and organised the danger assessment better. Good water treatment companies require a considerable time and over risk assessments because they realise their importance. As soon as it’s done, compare it having a risk assessment made by another water treatment company. If you have picked well, the real difference in quality should be immediately apparent.
Tip 10
Research before you buy!
It’s over okay to execute a little digging on how your potential water treatment company runs their business. What’s their complaint procedure? Even just in the top or best companies mistakes happen, and complaints are lodged. Precisely what can they do if something wrong happens to suit your needs?
What’s their standard and express delivery times and how much can they cost? You don’t want to believe that you’re receiving a wonderful service to discover how the standard delivery time for chemicals is Fourteen days because they’re manufactured in some obscure country to avoid wasting costs. As well as what in case you exhaust chemicals altogether? If the supplier doesn’t need a weekend service for chemical deliveries, or it costs our planet since it needs to be sent on the plane, you’ve got a problem.
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