Attention Amazon sellers: it is likely you are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is because of you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s not surprising that inventory discrepancies will certainly sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges are eligible for Amazon FBA reimbursement.
In most cases, it’s your choice to identify occurrences that be entitled to Amazon FBA reimbursement and submit the appropriate claims. The full process is difficult and time-consuming. Also, remember that claims for virtually any of such errors must be filed within 18 months with their occurrence.
The following information stops working what Amazon FBA reimbursement is, and exactly how it is possible to most easily recover money that is rightfully yours.
Types of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s quite normal for inventory to obtain lost for the duration of shipping or misplaced from the warehouse. Another common cause is wrong barcoding. Largest, the only way to be certain what’s occurring in your inventory is usually to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse as well as in the path of shipping. There’s a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
In the Amazon fulfillment center
En route from the fulfillment center for the customer
On the way to fulfillment center
Missing in fulfillment centers in the past Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received reimbursement, but would not return an item
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after 60 days: customer granted very to the refund guarantee following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or eliminate your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement when it does. The best way to be positive about this is to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to discover storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It’s responsibility to discover if such fees are overcharged and provide proof in a Amazon report that supports lower product size and dimenstions.
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