Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is because of you whenever Amazon mis-handles your inventory. Amazon manages something like 350 million products worldwide, so it’s unsurprising that inventory discrepancies will certainly sometimes occur. After they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
In most cases, it’s up to you to distinguish occurrences that qualify for Amazon FBA reimbursement and submit the right claims. The full process is difficult and time-consuming. Also, be aware that claims for virtually any of the errors must be filed within 18 months of the occurrence.
The following information in time breaks down what Amazon FBA reimbursement is, and the way it is possible to most easily recover money that’s rightfully yours.
Types of Amazon FBA reimbursements
5 premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s not unusual for inventory to have lost in the course of shipping or misplaced inside the warehouse. Another common cause is wrong barcoding. Largest, the only method to be certain what’s occurring within your inventory is always to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged from the warehouse plus the path of shipping. You will find there’s Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
On the way from the fulfillment center towards the customer
En route to fulfillment center
Missing in fulfillment centers within the past Thirty days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a reimbursement, but would not return the product
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned then damaged
Return after 60 days: customer granted an exception for the return guarantee following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. However they do owe you Amazon FBA reimbursement in the event it does. The only method to be positive about this is to continually track inventory in your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It is your responsibility to ascertain if such fees are overcharged and provide proof in an Amazon are convinced that supports lower product weight and dimensions.
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