Free CMQ/OE Practice Test
1. One impediment to leading to effective change would be that the subjects being studied may intentionally or unintentionally change their behavior mainly because they’re aware they’re being monitored, instead of because of any fundamental aspects of the experiment. This is called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational aspects of which of such management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The information management approach through which individuals add their knowledge into a common storehouse (for instance a database) is known as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), just about all uses many tools which aren’t a proprietary the main methodology. Which of such outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache way of business processes is recognized as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name comes from studies of workers at a factory called Hawthorne Works noisy . the main 20th century. The research found that when workers know they’re being monitored within the experiment, the final results from the experiment usually are unique of those achieved by workers involved in an identical experiment who are unaware that they are being monitored. Sometimes the difference is positive, and sometimes the difference is negative, however, if workers know they’re being observed within the experiment, the final results tend to be skewed, and also this has to be looked at.
2. B: Human relations management. Abraham Maslow’s theories are foundational towards the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by way of a hierarchy of needs, which many people have called a pyramid. In the bottom are the simplest physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow considered that no one is able for folks to offer the objective of meeting their higher-level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The information management approach through which individuals add their knowledge into a common storehouse (for instance a database) is known as a codification strategy, or push strategy. Another answer option is all instruments or strategies widely used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also known as a fishbone diagram, will be included in the 5 Whys method of dealing with the root of your problem. The diagram concept originated by Kaoru Ishikawa, which is widely used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache way of business processes is recognized as the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is frequently used in design for employee training programs.
Check out about CMQ/OE Practice Exams browse this net page